Hello and welcome to Brick Mayhem!
My name is Joshua, and I happily operate a small LEGO business, located in Toronto, Ontario, Canada. It keeps the lights on and puts food on my family's table.
READ MY TERMS! By purchasing from me you are agreeing to all of my terms!!!!
- All orders have a $1 packing - shipping and handling fee. (Feb 21st 24)
- I only ship with Canada Post.
- I offer both local curbside pickup here in Toronto, as well as shipping across Canada. I am located by Spadina Road and bloor St. West, in Mid-town Toronto.
- I pack orders carefully mostly using bubble mailers and padded envelopes to protect your pieces as well as to save on shipping costs. I recycle packaging and envelopes.
- *** If you are a Canadian customer and you want the cheap lettermail shipping, then make sure your parts are no larger than 2cm high/2 LEGO bricks high maximum, and they weigh no more than 85 grams per lettermail, otherwise your order will have to be mailed as small parcel which is significantly more expensive, that you MUST pay for, or remove some 2cm+ large parts from the order.
- If you want to order more than 85 grams of parts that are no higher than 2 LEGO bricks high, and can fit into lettermail envelopes, I can mail the order in more than one lettermail envelope and mark them 1 of 2 and 2 of 2 etc.
- If you are unsure of anything, then it is best to send me a message for clarification.
- I reserve the right to cancel orders and block anyone who is rude, disrespectful, deceitful or trying to cheat me with shipping shenanigans.
COLORS & PART VARIATIONS:
I seriously endevour to separate colors and variants in parts, but mistakes do happen. Light Grey and Light Bluish Grey get mistaken for one another, as do brown from red-brown. I do take note of wheel bevels, sprues in seats, pinholes and so on, but I sometimes miss details due to the volume of LEGO being inventoried and orders going out.
MISTAKES & PROBLEMS:
If you have a problem with your order once you receive it, please contact me. I will do what I can to correct the situation. Please do not communicate via feedback. If there is a problem, we'll get it sorted out.
ORDER PROCESSING TIME:
I often begin assembling an order once I receive it or within hours of receiving it, and I endevour to have your order ready and mailed by the next morning, however, life happens and if there is any kind of delay or complication, I will notify you promptly
PAYMENTS:
- I accept Paypal, Stripe, E-transfer, money-orders and cash.
- For Paypal payments, your address on Paypal must match exactly the address provided when you ordered. I cannot ship to any address other than the address attached to your Paypal account.
- E-transfer is available only to Canadian residents.
- All orders are processed sequentially.
- I try to mail the next day or as quickly as possible.
- I am usually able to get orders out the same day or next day, however influxes of orders can come in at once and thus processing time for orders can take a few days. Orders over 25 lots will take 1 - 3 days to process. Orders over 50 lots can take 3 - 5 days to process.
- I pack orders carefully mostly using bubble mailers and padded envelopes to protect your pieces as well as to save on shipping costs.
- All orders are well packaged, addressed to and from clearly, postaged properly!!!
- Joshua